The Wilf Ward Family Trust is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Wilf Ward Family Trust may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd May 2018.
What information do we hold?
The Bempton Holidays team will retain the contact details you supplied at point of booking.
Who can see the information?
The Bempton Holidays Team and the Trust’s Finance Department at the Registered Office have access to the booking details to process the booking, raise an invoice and receive payments.
Why do we need to see your information?
We need to keep the information to maintain communication with you to enable your holiday and to comply with accounting and HMRC regulations.
If you have given consent for us to contact you via e-mail (by ticking the ‘allow marketing’ box) we may do so with details of any special offers we have.
Where is your information kept?
The Bempton Holiday Team have a hard copy of your booking details in case they are unable to access the on-line record. Financial transactions are recorded on the Trust’s secure accounting system.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How long do we keep your information for?
The Trust’s copy of on-line Booking is deleted in the April following the month in which the holiday takes place. The Booking software is owned by Holiday Bookings On Line Ltd and they have to comply with HMRC regulations for records. (See https://www.holiday-bookings-online.com/HBO_Privacy_Policy.pdf)
The printed copy is shredded a month after your holiday takes place. Financial records have to comply with HMRC regulations and are kept, after audit, for six financial years.
How are we meeting the legislation regarding the protection of your information?
We believe that our processing is necessary for performance of a contract with yourself and for compliance with a legal obligation (financial record keeping).
Marketing processing is only with your consent.
There is no automated decision-making within our processes.
What rights do you have?
The law relating to data protection provides you with certain rights:
You have the right to ask us to provide you with further information about your personal data, including the right to request a copy of your personal data held by us.
You have the right to ask us to correct any inaccurate information we may hold about you or to have your data erased.
You have the right to withdraw your consent to our marketing contact by informing us of that decision.
You have the right to lodge a complaint regarding the protection of your data.
If you wish to exercise any of these rights please contact the Trust’s GDPR Group at firstname.lastname@example.org
Or alternatively you can report a concern to the data protection regulator, The Information Commissioner (ICO).
The ICO can be contacted at: http://ico.org.uk
Call the ICO helpline on 0303 123 1113
Postal address: ICO, Wycliffe House, Water Lane, Wilmslow SK9 5AF
A cookie is a small file that is stored on your computer and allows websites to ‘remember’ you, either for the duration of your visit (a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Cookies allow websites to, among other things, remember if you have logged in or not, remember your preferences and tailor your experience of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to meet our customer’s needs and expectations. We only use this information for statistical analysis purposes and the data is not personally-identifiable.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us and the data provided by your browser (i.e. what type of browser you are using).
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer; however, this may prevent you from taking full advantage of the functionality of a website.
Links to other websites
Our website may contain links to easily enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.